Privacy
This page says what AEVOR does with information about you, in plain words. It describes the app as it is built today. It is a working draft that has not been reviewed by a lawyer, and it changes before AEVOR changes: if a new feature moves information, this page and its version number change first.
The short version
Ravenwork Ltd and Wai-Secure do not collect, receive or store your projects, drawings, reports, location or anything else about you through AEVOR. There is no AEVOR server for them to go to, and no analytics, tracking, advertising identifier or crash reporting of our own in the app.
- What you make stays on your device, and in your own private iCloud if you turn sync on.
- A few features use services other people run: Apple's services, and the New Zealand and Australian governments' elevation data. "Who gets what" below names each one, what it is sent, and why.
- If you message us (for example price feedback on WhatsApp, or feedback through TestFlight) we receive what you send and the contact details that come with it.
What AEVOR keeps on your device
- Your projects: walls, devices, floors, scans, imported plan pictures and the map pictures you captured.
- Your report branding (company name, logo and contact details), once you set it.
- The identifier Apple gave AEVOR when you signed in, which is unique to this app and kept in the device keychain so you stay signed in.
- Your preferences, the product catalogue you imported, and a record that you accepted the important notice.
Your location (GPS)
AEVOR asks for your location only when you tap Use my location in Find the site, and only while the app is in use. It reads one position, once. It does not follow you, does nothing in the background and does not keep the position.
That position does one thing: it moves the map to where you are standing, so a site with no street address can still be found. If you then capture the map as your plan, the picture is saved in your project together with the place it covers, so the plan lines up with the map. That place is stored in your project (on this device, and in your private iCloud if you turn sync on). It is not sent to us.
The map area is sent to Apple Maps to draw and capture the map, and if you choose to read ground heights, the area of your site is sent to the elevation service for that country (see below).
- You can turn location off for AEVOR in your device's Settings. You can still find a site by typing an address or coordinates.
- If Precise Location is off, the position is only good to some kilometres, and AEVOR tells you so.
Payments and your subscription
Apple takes payment, renews, cancels and refunds. AEVOR asks the App Store whether you have a trial or a subscription so it can show you where you stand. It never sees your card or payment details. Apple tells us, in summary, how many subscriptions there are and in which countries, not who holds them.
Your choices
- Do not tap Use my location: AEVOR then never reads your position.
- Do not read ground heights: nothing about your site is sent to an elevation service. You can place height points yourself instead.
- Leave iCloud sync off: your projects stay on this device.
- Delete a project, or use Delete Account under Account & Sync to remove your account from this device and choose what happens to the iCloud copies. Deleting the app removes everything stored on the device.
Children
AEVOR is for people who design and install security, video, fire and access systems. It is not for children, and we do not knowingly receive anything from them.
Your rights where you live
Laws in many countries, such as the New Zealand Privacy Act 2020, the Australian Privacy Act 1988, the UK and EU GDPR, and state laws in the United States, give you rights over personal information, such as asking what an organisation holds about you and having it corrected or deleted. Because Ravenwork holds no personal information about you from AEVOR, other than what you choose to send us, a request to us finds nothing more. To use these rights against Apple, an elevation service, WhatsApp or another service named above, contact them under their own privacy policies.
Who gets what
Ravenwork and Wai-Secure receive none of this: each is a service run by someone else, used only when you use the feature. Nothing else leaves your device.
| Service | Run by | What is sent | When | Why |
|---|---|---|---|---|
| Sign in with Apple | Apple | Your sign-in. AEVOR asks Apple for no name and no email address; Apple gives AEVOR an identifier that is unique to this app. | When you sign in. | So AEVOR knows which account is yours on this device. |
| Private iCloud sync (optional) | Apple (CloudKit, your own private database) | Copies of your projects: drawings, devices, scans, imported plan pictures and map pictures. | Only if you turn sync on. | To keep your projects on your own devices. Only your Apple Account can read them; we cannot. |
| Handoff | Apple | Which project you have open. | While AEVOR is open, between your own devices. | So you can carry on on another device. |
| Find an address and map pictures | Apple Maps | The address you type, and the map area you frame when you capture a map. | When you search for an address or capture a map. | To show the map and to take the picture you trace over. |
| New Zealand ground heights | Land Information New Zealand (LINZ), whose open elevation files are hosted by Amazon Web Services in Sydney | Requests for the elevation files that cover your site, which show roughly where the site is, with the usual internet details: your IP address and what kind of app is asking. | Only when you choose to read the ground for a site in New Zealand. | To build the ground under your building for the 3D view. |
| Australian ground heights | Geoscience Australia, NSW Spatial Services and the Queensland Government, whichever covers your site (more than one may be asked) | The map area of your site as coordinates, your IP address, and the name "AEVOR/1.0 (security design app; Ravenwork Ltd)". | Only when you choose to read the ground for a site in Australia. | To build the ground under your building for the 3D view. |
| Subscription | Apple (the App Store) | Your purchase, trial, renewal and restore. AEVOR reads from the App Store whether you have a trial or subscription; it never sees your card or payment details. | When you start, restore or manage a subscription, and when AEVOR checks your status. | To take payment and to show you where your trial or subscription stands. |
| TestFlight (beta only) | Apple | Crash reports, how many sessions a build had, and any feedback you choose to send, if you have allowed sharing with developers in your TestFlight settings. | While you test a beta build. | So we can fix problems. We receive what Apple passes on, with the contact details of the tester. |
| Price and other feedback by WhatsApp (optional) | WhatsApp (Meta), and us when you send | Nothing, until you press send in WhatsApp. AEVOR only opens a drafted message you can edit; we then receive your message and phone number. | Only if you tap a feedback button. | To hear what you think. |
| Manufacturer guides | The manufacturer's website (for example Ajax Systems) | Nothing from AEVOR. Tapping a link opens that page in your browser, where that website's own privacy rules apply. | When you tap a link. | To read the manufacturer's current documentation. |
Changes and contact
Ask us anything about this page, or about what we hold, at WhatsApp +64 22 100 8810.
- Company
- Ravenwork Ltd
- +64 22 100 8810
More ways to get help are on the Support page.